EliteGo IT Logo

Your Trusted Global IT Partner

Expert Microsoft-based IT solutions for small to mid-sized businesses. Flexible support when you need it.

Our Core Services

Specialized Microsoft ecosystem support tailored to your business needs

About EliteGo IT

Founded in Colombo, Sri Lanka, EliteGo IT provides specialized Microsoft-based IT solutions to businesses worldwide. Our mission is to deliver flexible, expert IT support without the constraints of long-term contracts.

IT Support

Why EliteGo IT Stands Out

Discover why we're the smart choice for modern Microsoft-focused businesses

No Long-Term Lock-in

Flexible engagement models with no forced contracts. Only pay for what you use, when you need it.

Global Microsoft Experts

Deep Azure/365 expertise serving clients worldwide, with special focus on APAC region needs.

Certified Specialists

Certified Microsoft specialists with deep expertise in cloud and enterprise technologies.

Rapid Response

45min average response time with 24/7 monitoring for critical systems.

Traditional IT Challenges

  • One-size-fits-all solutions: Generic IT services that fail to address unique business needs often result in inefficiencies and missed opportunities.
  • Contract lock-ins with exit penalties: Long-term agreements restrict flexibility and may lead to costly penalties when businesses need to adapt or change providers.
  • Reactive break-fix approach: Waiting for issues to arise before addressing them leads to downtime, lost productivity, and increased costs.
  • Limited cloud cost optimization: Inefficient cloud management often causes unnecessary expenditure and missed savings opportunities.

EliteGo Advantages

  • Tailored Microsoft solutions: Customized IT strategies built on Microsoft technologies to perfectly align with your business goals.
  • Month-to-month flexibility: No long-term lock-ins, allowing your business to scale services up or down as needed without penalty.
  • Proactive optimization: Continuous monitoring and improvement prevent issues before they occur, maximizing uptime and efficiency.
  • Average 30% cloud cost reduction: Leveraging expert strategies and tools to significantly reduce your cloud infrastructure expenses.

Enterprise-Grade Expertise

Enterprise-level skills tailored for mid-market budgets

Security First

Built-in compliance & Zero Trust architecture

Business Alignment

IT solutions that drive measurable business outcomes

98%
Client Retention
4.9/5
Satisfaction Score
80%
Cost Savings Avg.

Testimonials

What Our Clients Say

We offer discounted pricing for eligible not-for-profits. Reach out to learn more.

Sarah Johnson

Sarah Johnson

Melbourne, Australia

★★★★★

"EliteGo IT migrated our entire organization to Microsoft 365 with zero downtime. Their expertise with not-for-profits and understanding of our budget constraints was invaluable."

Michael Chen

Michael Chen

San Francisco, USA

★★★★☆

"As a growing startup, we needed flexible IT support without the overhead of a full-time team. EliteGo's pay-as-you-go model was perfect for our needs."

David Wilson

David Wilson

London, UK

★★★★★

"Their Azure cost optimization saved us 30% on our cloud bills while improving performance. The project was completed remotely with excellent communication throughout."

Emily Davis

Emily Davis

Toronto, Canada

★★★★★

"EliteGo IT’s support team was responsive and knowledgeable. They helped us streamline our SharePoint Online migration without any hassle."

James Lee

James Lee

Auckland, New Zealand

★★★★☆

"Professional and efficient service with excellent Azure consulting. We were able to cut our cloud costs while improving stability."

Who We Serve

We specialize in supporting these types of organizations

Small & Medium Businesses

Companies with 5-250 employees needing reliable IT support without enterprise-level budgets.

Not-for-Profits

Charities and NGOs, especially those based in Australia, needing cost-effective IT solutions.

Startups & Freelancers

Emerging businesses and independent professionals needing flexible, on-demand IT support.

Project-Based Clients

Organizations needing specialized expertise for migrations, upgrades, or specific initiatives.

Our Flexible Engagement Models

On-Demand Support

Pay-as-you-go IT assistance when you need it. Perfect for businesses with occasional needs or those wanting to supplement their existing team.

Hourly or per-incident

Managed Services

Comprehensive support for specific services or systems. No long-term contracts - cancel anytime with 30 days notice.

Monthly retainer

Specialized Projects

Deep expertise for migrations, backup design, or cloud infrastructure projects. Fixed-price or time-and-materials options.

Project-based

Recent Projects

Examples of our successful engagements

CAA Azure Migration

Melbourne, Australia
Q2 2022
Completed

Migrated a 50-user not-for-profit organization from on-premises servers to Azure, including Active Directory, file shares, and line-of-business applications. Implemented Azure Backup and Azure Site Recovery for comprehensive data protection. The migration was completed over a weekend with minimal downtime.

Key Results:

  • Reduced infrastructure costs by 40%
  • Improved system availability to 99.95%
  • Enabled secure remote work capabilities

SharePoint Online Upgrade

Colombo, Sri Lanka
Q3 2022
Completed

Upgraded a legacy SharePoint 2013 implementation to SharePoint Online for a manufacturing company with 120 users. Restructured information architecture, migrated content with metadata preservation, and trained power users. Implemented Microsoft Teams integration for improved collaboration.

Key Results:

  • Eliminated on-premises SharePoint maintenance
  • Improved document search and retrieval by 60%
  • Reduced email attachments by implementing Teams collaboration

Azure Cost Optimization

Remote (US-based client)
Q4 2022
Completed

Conducted a comprehensive review of Azure resources for a SaaS company with $12,000/month cloud spend. Identified underutilized resources, right-sized VMs, implemented auto-scaling, reserved instances, and optimized storage tiers. Set up Azure Cost Management alerts and dashboards for ongoing visibility.

Key Results:

  • Reduced monthly Azure spend by 32% ($3,840/month savings)
  • Improved application performance by right-sizing resources
  • Implemented governance controls to prevent future cost creep

Our Services in Detail

Comprehensive Microsoft ecosystem support tailored to your needs

Microsoft 365 Support

Comprehensive support for your Microsoft 365 environment including setup, configuration, and ongoing management. We help you get the most value from your Microsoft 365 investment.

  • Microsoft 365 tenant setup and configuration
  • User onboarding and license management
  • Security and compliance configuration
  • Email migration (Exchange Online)
  • Microsoft Teams deployment and optimization

Azure Cloud Services

Expert Azure cloud services including migration, architecture design, and ongoing management. We help you leverage the power of Microsoft Azure for your business.

  • Azure infrastructure design and implementation
  • On-premises to Azure migration
  • Azure Virtual Desktop (AVD) deployment
  • Azure Active Directory configuration
  • Cost optimization and monitoring

Typical Engagement Models

Regular Support

On-demand assistance for everyday issues like printer setup, computer troubleshooting, and email configuration.
Minimum 1-hour charge applies.

$30/hour (Minimum 1 hour)

Managed Services

Ongoing support and proactive management of Microsoft 365, Azure, server infrastructure, security, and user environments.
Pricing is determined after an evaluation of your environment.

Custom Pricing (after evaluation)

Project-Based Engagements

One-time or phased IT projects including M365/Azure tenancy setup, server builds, cloud migration, disaster recovery planning, and more.
Scoping and pricing tailored to project requirements.

Fixed-price or Time & Materials

24/7 IT Support

We're always available to assist you - 365 days a year, 24 hours a day including Holidays. Whether you have a technical issue, need assistance with Microsoft 365, or have a question about our services, our team is here to help.

Phone Support

+94 77 764 6211 (24/7)

Email Support

support@elitegoit.com

Headquarters

Colombo, Sri Lanka

Connect With Us

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